Privacy Policy

At oxeyn, we value your trust. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website and services.
By using oxeyn.com, you agree to the practices described in this policy.

1. Information We Collect
We collect personal information to process your order, manage your subscription, and improve your shopping experience. This may include:

Name and contact details
Shipping and billing address
Order and subscription history
Payment information (processed securely by our payment partners)
Device and browsing details (cookies, analytics)
We only collect information that is necessary for your purchase or for providing our services.

2. How Your Information Is Used
We use your information to:

Process and fulfill your order
Manage and renew your subscription
Communicate order updates
Improve website performance and customer experience
Provide customer support
Detect fraud or unauthorized activity
Send optional newsletters (only with your consent)
We do not sell your personal data.

3. Communication
If you contact us via email or forms, we may store the communication to assist you better.
Your information is kept securely and is not combined with unrelated data.

4. Cookies & Analytics
oxeyn.com uses cookies to provide a smoother browsing experience and understand how visitors use our site.
We may use third-party analytics and advertising tools (such as Shopify Analytics, Google Analytics, or Meta) to collect usage data.
You can disable cookies in your browser settings, and we honor recognized browser opt-out signals such as Global Privacy Control (GPC) where required. Certain features may not function properly if cookies are disabled.

5. Third-Party Services
We use trusted third-party providers to operate our online store, including:

Payment processors
Shipping carriers
Subscription management tools
Analytics and advertising tools
Review platforms
Shopify as our ecommerce host
These partners only receive the information needed to perform their services and are required to protect your data.
We do not share your personal information with third parties for their own marketing purposes.

6. Data Retention
We retain your information only as long as necessary for:

Order and subscription processing
Legal and tax requirements
Customer support purposes
You may request deletion of your data at any time (see section 8).

7. Minors
oxeyn.com is not intended for children under 13.
We do not knowingly collect personal information from minors.

8. Your Rights
Depending on where you live, including under the California Consumer Privacy Act (CCPA), you may request to:

Access your personal data
Update or correct your information
Delete your data
Opt out of the sale or sharing of your data (we do not sell your data)
Unsubscribe from newsletters
Contact us at care@oxeyn.com for any privacy-related requests.

9. Security
We use secure server environments, encrypted connections (SSL), and industry-standard measures to protect your data from unauthorized access.

10. Changes to This Policy
This Privacy Policy may be updated to reflect new website features or legal requirements.
We recommend reviewing it periodically.

11. Contact
For questions about this Privacy Policy or your data, contact us at:
📧 care@oxeyn.com